{"id":6449,"date":"2026-10-06T10:02:22","date_gmt":"2026-10-06T08:02:22","guid":{"rendered":"https:\/\/www.keypredict.com\/ressources\/blog\/quand-manager-exige-de-deplaire-les-atouts-du-courage-managerial\/"},"modified":"2026-10-06T10:08:00","modified_gmt":"2026-10-06T08:08:00","slug":"managing-when-you-have-to-be-unpopular-the-value-of-managerial-courage","status":"publish","type":"blog","link":"https:\/\/www.keypredict.com\/en\/resources\/blog\/managing-when-you-have-to-be-unpopular-the-value-of-managerial-courage\/","title":{"rendered":"Managing when you have to be unpopular: the value of Managerial Courage"},"content":{"rendered":"<div class=\"container\">\n<p class=\"wp-block-paragraph\">A team member exceeds their targets but regularly belittles colleagues. Leadership adds a project without revisiting priorities. A reorganisation raises questions that nobody can yet answer.<\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">In each of these situations, a manager may be tempted to stall: wait for the right moment, hope the tension dies down, or pass a decision on without discussing it. Until the consequences become harder to handle than the original conversation would have been.<\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">Managerial courage is tested in these moments: raising a sensitive issue, setting a boundary or making a necessary decision, despite the discomfort it causes. Which qualities make this possible? And how can they be developed day to day?<\/p>\n<\/div>\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Managerial courage begins where avoidance becomes costly<\/h2>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">Showing managerial courage means taking responsibility when a situation exposes you to disagreement, an emotional reaction or the risk of being disliked.<\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">It might mean explaining to a team member why they have not received the promotion they expected. Flagging that a deadline is unrealistic. Or reversing one&#8217;s own decision after discovering it was based on a flawed analysis.<\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">The aim is to act with enough clarity that everyone understands what the problem is, what is expected and what is open to discussion.<\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">Putting off a conversation can allow an unspoken rule to take hold: what is not addressed appears to be accepted.<\/p>\n<\/div>\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">How can you spot managerial courage?<\/h2>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">Someone who is comfortable speaking in public may still avoid difficult conversations. Conversely, a quieter manager may hold their ground when their team&#8217;s interests are at stake. To spot managerial courage, you therefore need to look at what a person does when they risk being disliked.<\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\"><strong>In interviews, explore uncomfortable decisions<\/strong><\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">Questions work best when they focus on real situations:<\/p>\n<\/div>\n\n<div class=\"container\">\n<ul class=\"wp-block-list\"><div class=\"container\">\n<li>&#8220;Tell me about a time you challenged a decision made by your line management. How did you express your disagreement?&#8221;<\/li>\n<\/div>\n\n<div class=\"container\">\n<li>&#8220;Have you ever had to challenge a high-performing team member about their behaviour? What exactly did you do?&#8221;<\/li>\n<\/div>\n\n<div class=\"container\">\n<li>&#8220;When have you had to set a boundary to protect the quality of your team&#8217;s work?&#8221;<\/li>\n<\/div><\/ul>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">Probe into the facts, the actions taken and their consequences: does the person take responsibility? Can they set a boundary while still listening to objections?<\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">A role-play exercise can complement the interview. For a manager already in post, feedback from their team also sheds light on how consistent these behaviours are: do they step in when tensions arise? Do they explain their decisions? Do they keep their commitments?<\/p>\n<\/div>\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">How can you develop managerial courage?<\/h2>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">Start with a situation the manager tends to avoid: announcing an unpopular decision, addressing a behaviour or flagging an excessive workload. Identifying what holds them back makes it possible to choose a specific area to work on.<\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">Before the conversation, prepare the facts observed, their consequences and the change expected. Then practise delivering the message with a peer or a coach, anticipating likely reactions.<\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">Afterwards, reflect on what happened: was the problem clearly named? Did the dialogue remain open? Were concrete next steps agreed? This feedback allows managers to refine their approach gradually, with the support of the organisation.<\/p>\n<\/div>\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Practise and receive feedback<\/h2>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">Role-plays, coaching and peer exchanges between managers make it possible to try out different ways of tackling a problem. After a real conversation, reviewing the experience also helps: was the message clear? Was the other person able to respond? Were concrete next steps agreed?<\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">Personality, motivation or emotional intelligence assessments can shed light on certain tendencies relevant to this work. They are most valuable when combined with real-life examples and professional feedback: a test result alone is not enough to establish a manager&#8217;s courage.<\/p>\n<\/div>\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Key Predict tools to identify strengths and target development<\/h2>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">Key Predict assessments help explore behavioural tendencies and add to these observations.<\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">The <strong><a href=\"https:\/\/www.keypredict.com\/en\/solutions\/ctpi-r\/\">CTPI-R<\/a><\/strong>, which focuses on managerial potential, analyses assertiveness, self-confidence and emotional stability, among other dimensions. Combined with the interview and observations, its results help pinpoint the areas to explore further during a recruitment or internal mobility process.<\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">For development, this insight helps target coaching. A manager who struggles to assert their position can work on how they express their boundaries. Another, who is very assertive, can practise welcoming dissent before making a decision.<\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/www.keypredict.com\/en\/solutions\/emotion-2\/\">EMOTION 2.1<\/a><\/strong> can add to the analysis by shedding light on the emotional and interpersonal skills involved in sensitive discussions.<\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">The goal is to link results to real situations, then define actions whose effects can be observed. The assessment thus provides a starting point for identifying potential and building a tailored development pathway.<\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">The value of this approach lies in combining results with observed behaviours and the requirements of the role. It makes it possible to target support: preparing for difficult conversations, regulating one&#8217;s reactions more effectively or learning to defend a decision. Managerial courage thus becomes a concrete area for development, rather than a quality that is merely claimed.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A team member exceeds their targets but regularly belittles colleagues. Leadership adds a project without revisiting priorities. A reorganisation raises questions that nobody can yet answer. In each of these situations, a manager may be tempted to stall: wait for the right moment, hope the tension dies down, or pass a decision on without discussing [&hellip;]<\/p>\n","protected":false},"featured_media":6447,"template":"","blog_cat":[110],"class_list":["post-6449","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_cat-management-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Managerial Courage: Define, Assess and Develop It<\/title>\n<meta name=\"description\" content=\"Managerial courage: how to spot it in interviews and develop it. 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